Services Provided

NexusPath Advisory provides medical record review and written informational guidance based on documents submitted by the client. Services are limited to reviewing medical records and VA decision letters to identify documented conditions, potential service-connection pathways, and evidence gaps.

NexusPath Advisory does not file VA claims, submit forms, provide VA representation, or communicate with the VA on a client’s behalf.

No Medical or Legal Advice

NexusPath Advisory does not provide medical opinions, diagnoses, treatment recommendations, or legal advice. Nothing provided through our services should be interpreted as medical or legal guidance.

Client Responsibilities

Clients are responsible for providing accurate, complete, and truthful records and information. NexusPath Advisory is not responsible for outcomes based on incomplete, inaccurate, or missing documentation.

Payment & Fees

All services are provided at a flat fee disclosed at the time of purchase. There are no contingency fees or outcome-based charges.

Refund Policy

If no potential service-connection pathways are identified during the review based on the records provided, a full refund will be issued. Refunds do not apply once written results identifying potential pathways have been delivered.

Communication

All services and follow-up communication are conducted by email only. Phone consultations are not provided.

Limitation of Liability

NexusPath Advisory is not responsible for VA decisions, claim outcomes, or actions taken by the client or third parties. Use of our services does not guarantee any VA claim result.

Acceptance of Terms

By purchasing or using NexusPath Advisory services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

 Effective Date: 01/01/2026
NexusPath Advisory respects your privacy and is committed to protecting the personal information you choose to share with us.
This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or engage our services.

Information We Collect
We may collect the following information when you voluntarily provide it through our website, intake forms, or communications:
Name
Email address
Phone number (optional)
Branch and years of military service
VA rating decisions or related administrative records
Medical or service records you choose to upload
We collect only the information necessary to provide educational claim review services.

How We Use Your Information
Information collected is used solely to:
Review records for educational purposes
Communicate with you regarding your inquiry or purchased service
Prepare educational summaries or reports
Improve our services and website functionality
We do not use your information for marketing unrelated to NexusPath Advisory services, nor do we sell or rent personal information to third parties.

Medical Information Disclaimer
Any medical records you provide are reviewed for educational context only.
NexusPath Advisory does not interpret medical findings, provide diagnoses, or offer medical opinions.
You are not required to submit medical records unless you choose to do so.

Information Sharing
NexusPath Advisory does not share, sell, trade, or disclose your personal information to third parties except:
When required by law

To comply with legal obligations

To protect the rights and safety of NexusPath Advisory

Data Storage and Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.
Information is stored securely and accessed only as necessary to provide services. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Use of Technology

NexusPath Advisory may use secure AI-assisted tools to support document review and analysis. AI tools are used only to assist human review and are not used to train public models or share client data.

Your Choices
You may:
Request access to the personal information you have provided

Request correction of inaccurate information

Request deletion of your information, subject to legal or business record-keeping requirements

Requests may be submitted by emailing:
info@nexuspathadvisory.com

Third-Party Services
Our website and forms may use third-party platforms (such as website hosting, form providers, or payment processors). These services have their own privacy policies and security practices.
NexusPath Advisory is not responsible for the privacy practices of third-party platforms.

Cookies and Website Analytics
Our website may use basic cookies or analytics tools to understand site traffic and improve functionality. These tools do not collect personal identifying information.
You may disable cookies through your browser settings if desired.

Changes to This Privacy Policy
NexusPath Advisory may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of the website constitutes acceptance of the revised policy.

Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
NexusPath Advisory
📧 info@nexuspathadvisory.com